سياسة الاستبدال والاسترجاع

Return and Refund Policy The process of sale and your purchase and use of products available on this site are subject to the terms and conditions of use and service. The store may choose to accept, reject, or cancel your order in some cases, for example if the product you wish to purchase is unavailable, if the product was priced incorrectly, or if the order is found to be fraudulent. The site will refund what you paid for orders that are not accepted or are canceled. All content on the site, including writings, designs, drawings, logos, icons, images, interfaces, symbols, software, and trademarks, are the exclusive property of the store and are protected by copyright laws. By purchasing or sending an email, you agree to receive any emails or notifications regarding the order. The site reserves the right to make any modifications or changes to its site, policies, and related agreements, including the privacy policy and the document of terms and conditions of service, as well as the return and exchange policy. Product Exchange and Return Policy: All products must be returned within no more than one day of receiving the order if there is a manufacturing defect. To maintain product quality and preservation, they cannot be returned afterward unless there is a problem or defect in the product. If a defect or manufacturing error occurs, the product should be returned after reporting it. In cases where products are not eligible for return, there are specific situations where the product cannot be returned: - When the return request is submitted after the specified time, which is one day from the date of receipt for products. - When the product has been used, damaged, or is not in the same condition as when received, or if the security sticker has been removed. - Consumed products that have been used or installed. - Products that have been tampered with or had their serial numbers removed. - Products without price tags, labels, original packaging, or missing accessories. How can I recover my money if I receive an item that is not in the correct shape or is damaged? When you receive the item in a damaged state or different from what was selected on the site, you can return the item to us in the same condition as received and in its original packaging within 3 days of receipt. Once we receive the item, we will inspect it, and if a defect or damage is found, we will immediately start the process of refunding your money, whether it is the amount paid for the item or the shipping and delivery charges. Dear customer, A return fee of 30 and an exchange fee of 60 are charged. When returning or exchanging a product with a problem, no amount is charged, and the exchange or return is free of charge.